Shipping Policy

Shipping scope

We ship eligible orders to the destinations offered during checkout. Availability can vary by item and delivery address.

Processing and transit

Orders are generally prepared within 1–2 business days. Estimated transit is usually 2–4 business days after shipment, but this estimate is not a guarantee and carrier delays can occur.

Charges and order details

Any free-shipping eligibility and final shipping charge are determined at checkout. Customers are responsible for providing a complete delivery address and accurate contact information.

Tracking and delivery issues

When tracking is available, it is sent after the carrier accepts the package. Contact us promptly if tracking stalls, a package appears lost, or an order arrives damaged. We may request photographs, packaging details, the order number, and carrier information so the issue can be reviewed.

Email: songhoang20255@gmail.com

Mailing address: 791 Meeting St, Providence, RI, 02912, US

Phone: (401) 224-1851